Reviews for The Queen's Lace - Cincinnati

Elegant mature women having fun
Based on 517 reviews
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Great experience but be aware of the finality of the sale.

The experience of picking out my dress was great. The employees were helpful, supportive, and positive! I would, however, point out to anyone considering this boutique that all sales are final. I didn’t notice a sign anywhere stating that, (I’m not saying it wasn’t there, I just didn’t see it) nor did the associates mention that fact during my visit. The dresses are a big investment, so if you aren’t 100% certain it’s the one for you, or maybe you’re the type who takes something home, tries it on and has a change of heart, then definitely think twice. Just a ‘buyer beware’ heads up!

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The Queen's Lace
Molly Witt
Mother of the groom dress success!

I had a great shopping experience last weekend with my sisters and daughter. Joann and a few of the other women were so positive, helpful and upbeat. They were wonderful showing me different dress styles. Would definitely suggest if you live anywhere near Cincinnati!

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The Queen's Lace
Ellen Bourgeois
Magical Boutique and Experience

Thank you Kim! You and your shop are fabulous! You helped me feel at ease immediately and made our appointment such a fun and enjoyable experience, amazing me that I actually found my dress in one visit.
You have a beautiful selection and helped elevate my vision for what I thought I wanted. I’m thrilled with my choice. You are an absolute gem!

Ellen,
Thank you so much! I truly enjoyed working with you and your daughter and love your choice. I appreciate you!! Please send me pictures from the wedding and all the best with the remainder of the planning. So glad your husband's reactions was awesome as well :)!!!
Be well,
Kim

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The Queen's Lace
Melinda Jarvis
Beautiful shop great customer service

Beautiful shop love how it’s set up, you have your own little area with great lighting and mirrors. The only reason I gave it 4 stars is that you can’t order dresses you can only buy what they have in stock in your size. If you could order dresses this place would be perfect. Ended up only having about 4 dresses in my colors and size, thankfully one worked perfectly. My sales person was lovely so that was a huge plus as well..

Melinda,
Thank you for taking the time to write the review. I love that you found a dress you love! We say, it only takes one and it doesn't have to be difficult. We are glad you found this to be the case. With 950 + dresses in the store, we try to provide a great selection of colors, styles and sizes. Our dresses are not traditional wedding industry dresses where you try a sample on and order. Those dresses are beautiful. They are made year after year so they can be ordered in any size and color. Our dresses are made by designers that typically only make the design once. Both methods provide beautiful dresses and there are options to go to stores which provide the orderable dresses. They typically do not do off the rack. So there is room for both business models!! We are so glad you found us and you found your dress and value your opinion tremendously. All the best with the remainder of the planning.
Be well,
Kim

An treasured experience

I wish I could rate 6 out of 5 stars!
I am getting married in July. My mom has been to David's Bridal, Macy's, Dillard's, Bridal & Formal, Nordstrom, on and on and on. Each time she has left disappointed, exhausted, and emptyhanded. Not at Queen's Lace. Store owner Kim and her team made my mom feel seen and beautiful. They listened to what she was looking for, stayed within her price, and most of all, made her feel special! Too many times, my mom has put others before herself. She has been a nurse her entire career. She works 80 hour shifts without blinking an eye. She takes care of everyone without question and so often forgets to take care of herself. This fact about her does not change when it comes to wedding dress shopping. So many times at the above listed places, she either felt like an appointment to get through, or like she was wandering racks of unkept, limited selections, where the stores were more focused on prom options.
Kim & her team at Queen's Lace put MY MOM front and center the way she deserves to be! My mom deserves so so so much. She deserves to feel seen and stunning. Kim helped her get that experience.
Thank you, Kim and Team for more than you know!

Chelsey,
You and your mom are exactly why we do this. We are so glad we could make her feel as special as she is to so many people. She is beautiful and your wedding is going to be stunning. Please send us pictures from the wedding!!
Be well,
Kim

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The Queen's Lace
Dena Desrosiers
Wonderful experience!!

Wonderful experience!!! From ease of making an appointment to all the help I received choosing the perfect dress the whole process was perfect!! Tina was amazing!! So friendly and helpful!! Have another daughter getting married next year so will definite be back.

Dena,
Thank you! Tina loved working with you and what you chose is perfect. We look forward to seeing you again! Please send us a picture from the wedding! All the best with the remainder of the planning.
Be well,
Kim

MOB dress

Great, friendly service. Excellent selection of dresses, especially Teri Jon

Darcy,
Thank you! We are so glad you were pleased. All the best!
Be well,
Kim

Great customer service

The owner was fantastic! I didn’t have an appointment, but she personally sat down with me, explained her background and how she got started. The owner then asked me and my daughter (bride) questions about our vision for the wedding. She got us a dressing room and personalized my visit.. I found the perfect dress with ample assistance within 40 minutes! Great experience

Amy,
Thank you! I was so glad to help you. I love what you chose and am so glad you enjoyed your experience. All the best with the remainder of the planning. Please send us pictures!
Be well,
Kim

Such a fun experience!

What a charming store! I found the perfect dress for my daughter’s wedding. This store had quite the selection as well. Joann greeted me with a mammosa as we discussed my style. How fun! She spoiled me and made me feel very special as my personal assistant. It truly was a wonderful experience!

Thank you so much for the review!! Joanne loved working with you. We truly try to make Moms Happy and treat them like the queens they are. We are so glad you found your dress. It is beautiful on you. Please send us pictures!
Be well,
Kim

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The Queen's Lace
Monica Abner
Worth the trip!

My mother and I drove from Indiana hoping to find a dress for my daughter’s wedding and we were both successful. The ladies were all so nice, helpful and very patient! We also got to take the dresses home.

Monica,
Thank you so much! We were happy to help you both and are grateful you made the trip! All the best with the remainder of the planning and please send us pictures!
Be well,
Kim

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The Queen's Lace
Staci Whitt
Awesome Experience

Consultant was knowledgeable and super friendly. The selection of dresses was great and great price points! Highly recommend to any MOB for a source for outfits! I was able to find my special dress within 30 minutes into my appointment!

Staci,
Thank you so much for the review. We love that we could help you so quickly!! Please send us pictures from the wedding!
Be well,
Kim

First Stop

My daughter had just found her dress and while walking to the public parking lot we saw Queens Lace I went in to make an appointment for later and they were able to see me right then due to a gap in schedule. I fell in love with the 2nd dress I tried on. They are very helpful and dresses are in perfect condition due to staffs care of the dresses. If I have another event to shop for I will go to Queens Lace first!

Amy,
We were so glad we could help you! Sometimes people get lucky! We loved working with you and definitely want pictures from the wedding. Thanks for trusting us!
Be well,
Kim

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The Queen's Lace
Debbie Nimmo
Two Happy moms!

We had a quick and easy experience looking for MOB and MOG dresses with our girls. Jenny was very accommodating , kind and helpful and provided a one on one personal shopping experience while still providing the space and cocktails to make this a fun and memorable day together with all our girls. Now We’re all ready and excited for the big day! Thank you Jenny for making this day so special and one we will always cherish. 💕

Debbie,
We are so glad to have made two moms happy! Thank you for letting us know how we did. Jenny loved working with you. The dresses you both chose are amazing. Please send us pictures!
Be well,
Kim

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The Queen's Lace
Ann Johnson
Mother of Groom

Jenny was so kind and I loved her honesty. She helped me select styles and colors that I liked and best of all I found my dress! It was a lovely experience all around.. Thank you ladies.😊

Ann,
Thank you so much for the review! Jenny enjoyed working with you and loved what you chose. Please send us pictures from the wedding. All the best with the remainder of the planning!
Be well,
Kim

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The Queen's Lace
Karen Saponaro
This was fun! Thank you!

Thanks Jeanne for helping me take the stress out of the dress! Great opportunity to try styles that you might not otherwise be willing to "buy and try" online. Walked away with a great dress!

Karen,
Thank you so much for the review! Jeanne loved helping you and agrees you chose a great dress!! Please send us pictures from the wedding. All the best with the remainder of the planning!
Be well,
Kim

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The Queen's Lace
Terri L. Brown

It was a great experience finding my dress at QUEEN’s Lace. Alyssa did a wonderful job!

Terri,
Thank you! Alyssa truly enjoyed working with you and loved what you chose. Thank you for trusting us! Please send us pictures from the wedding!
Be well,
Kim

I can be happy again

Finding a dress for my daughter's wedding was a nightmare that I still haven't recovered from. Now my son is getting married and I began the awful process of ordering dresses online that were hideous and a terrible drain to unbox, try on, and then send back. But then.....I went to Queens Lace and found Tina. Every dress she encouraged me to try on fit and was just my style. I actually had to narrow down my choices. I was almost sobbing with relief. I walked out today with two dresses and I am happy again.

Beth,
We are so glad we could make the process better for you. We tell people it doesn't have to be difficult! Tina loved working with you and the two dresses you chose are beautiful on you! Please send us pictures from the wedding. All the best with the remainder of the planning!
Be well,
Kim

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The Queen's Lace
Carrie Fuller
Fabulous idea

I found this store on a Facebook page for mothers and I am so glad I did! We received a warm welcome when we arrived and felt at ease as we began our shopping experience. A mimosa as we chatted was such a lovely added touch. They listen to your thoughts on your dream dress and guide you without pressure through the process. I found just what I hoped for and felt the excitement from everyone that was involved. Thank you so much ladies for making this a fun filled day. My daughter and I will be singing your praises to all we know. Thank you to Kim for thinking of the moms and giving us such a special atmosphere to make us feel so loved.

Carrie,
Thank you for the wonderful review! We love what we do and loved working with you and your daughter. You are beautiful! Please send us pictures from the wedding. All the best with the rest of the planning!
Be well,
Kim

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The Queen's Lace
kellie veracco
Great experience

I had a wonderful experience shopping for my mother of the groom dress. Selection of dresses was great…it’s like they know what is going to look great on everyone. Service was excellent, Julie was so kind and helpful! I
Love the fact that the boutique is expressly for mothers’ dresses! You won’t regret making an appointment and shopping for your next formal event dress here!

Kellie,
Thank you! Julie loved working with you! Thank you for trusting us. Appointments are important especially this time of year. All the best with the rest of the planning!!
Be well,
Kim

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The Queen's Lace
Cathy Thomas
A Wonderful Experience!

After canceling 2 appointments due to weather My sister and I finally made it to Queens Lace. Sharon was my assistant and she did a great job. She made recommendations on color and style based on my body type and tried very hard to find the perfect dress for me- and we did! I love my dress and cannot wait for my son’s wedding in April. Loved Queens Lace!

Cathy,
Third time is a charm! We want you to be safe and have no problem with cancelled appointments. We truly appreciate you letting us know prior to that you would not be able to make them. We are so glad you had a great experience and found the one! Please send us pictures from the wedding!
Be well,
Kim

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The Queen's Lace
Beverly luers
Outstanding

I don’t do dresses, glitter & fluff; HOWEVER these wonderful ladies helped me find a dress I was comfortable, confident & felt pretty in. As a Plus Size woman, we don’t want to bring attention to ourselves & the last thing we to do is not be perfect for our son or daughter on their day; I know with a fact I will stand with confidence, due to their help. 100% recommendations Over the TOP Customer Service!

Beverly,
Thank you for trusting us and for the review!! We loved working with you and think you look stunning. Please send us pictures! All the best with the remainder of the planning.
Be well,
Kim

AF

So very helpful and honest helping my indecisiveness !! Will recommend 100%

Thank you so much! We are so pleased you were happy!
All the best,
Kim

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The Queen's Lace
Jill Schlotterer
Amazing in every way

So happy I made the trip from Columbus. I have bought online and returned so many dresses! Arrived for my appt and walked out with a beautiful gown in an hour. Kim has an amazing concept and listened to my vision and brought me only what she knew would fit my body. Can’t recommend enough! What a fabulous experience!

Jill,
Thank you for making the trip and for trusting us! We had so much fun with you and cannot wait to see pictures from the wedding. All the best with the remainder of the planning!
Be well,
Kim

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The Queen's Lace
Beth Gideon
Wonderful experience for MOB

Loved the personali attention received during my appointment with no pressure to buy. Highly recommend for Mother of the Bride shopping. Left with a perfect dress.

Beth,
Thank you so much! We love making moms happy and are glad you were! Please send us pictures from the wedding. All the best with the remainder of the planning.
Be well,
Kim

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The Queen's Lace
Tvsagel@gmail.com

Wonderful overall experience! Alison immediately made me and my daughter comfortable, listening to my needs and types of dresses I would like. She was very patient as I tried on many dresses, giving us ideas until I found just the right dress. It was a perfect experience with my daughter for my mother of the bride dress! Thanks ladies!!

We are so glad we delivered for you! We love making moments for moms and their daughters. Allison enjoyed working with you both. Please send us pictures from the wedding!
Be well,
Kim