Reviews for The Queen's Lace - Cincinnati

Elegant mature women having fun
Based on 602 reviews
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Wonderful experience for me and my mom

I was so happy with how our appointment went. My mom was so comfortable with Kim, and really enjoyed herself, which was great since she normally doesn't like shopping. Thank you for such a great day that my mom and I could spend together!

Amanda,
Thank you! This is exactly why we do what we do. We want to create a moment for moms and grandmothers in the wedding planning process. You are amazing and so supportive. I am thrilled she enjoyed the experience.
All the best with the remainder of the planning.
Be well,
Kim

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The Queen's Lace
Magdaline
Excellent customer service.

Had a wonderful experience trying on dresses and finally we found the perfect one. Sharon was awesome in helping us find the right dress..

Magdaline,
Thank you! Sharon loved working with you and agrees you found the perfect dress! Please send us a picture and all the best with the remainder of the planning!
Be well,
Kim

Great experience

From the time we walked in the door we felt welcomed and at ease. Joann did a great job selecting dresses for me to try on and was very helpful. The dresses are great quality and quite unique. I would definitely go back!

Thank you so much for the review! Joanne loved working with you as well. We appreciate your thoughts on the quality of our dresses. We try to bring to Cincinnati some new styles and are pleased you thought we hit the mark. We would love to see you back!
All the best!
Be well,
Kim

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The Queen's Lace
Mary Ruehl
Fantastic experience

I thoroughly enjoyed my experience at The Queen's. With the help of Sharon and Alison (who were wonderful) I was able to fine the perfect dress for my daughter's wedding! Highly recommend! Really it's the only place in the Bridal District to go for MOB/MOG dresses!

Mary,
Thank you! Sharon and Allison loved working with you and agree you picked the perfect dress! Please send a picture from the wedding! All the best with the remainder of the planning!
Be well,
Kim

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The Queen's Lace
Kathryn McCarthy
Wonderful experience

Joann was wonderful, great experience, will recommend to others. Thank you!

Kathryn,
Thank you for the review!!! Joanne loved working with you! We are so pleased you had a great time!
Be well,
Kim

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The Queen's Lace
Ellen Lonneman
Tina’s Fine Touch

Found a fabulous MOB dress with Tina’s expertise and guidance. She was informative, polished and clearly interested in me feeling comfortable and confident.
The dress is lovely, her attention to details were fabulous.
Wonderful experience!

Ellen,
Thank you for the review! Tina loved working with you and agrees you picked a fabulous dress! Please send us a picture from the wedding! We love to see our dresses in action. All the best with the remainder of the planning!
Be well,
Kim

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The Queen's Lace
Darylann McGrath
Excellent Shop!

I love this place! Excellent service complete with private area for me and my daughters and mimosas! I bought a dress in the fall of 2023 for my younger daughter’s wedding in May and I just bought another one in June for my older daughter’s wedding in September. Lots of choices in all different sizes!

Darylann,
Thank you! We loved working with you and your daughters!! We so appreciate repeat customers and thank you for thinking of us first! Please send us pictures from the weddings! All the best with the remainder of the planning!
Be well,
Kim

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The Queen's Lace
lisa rauch
Great service and great experience

samantha was top notch. I hated trying on dresses and she made it a great experience for me

Lisa,
Thank you! Samantha loved working with you! Glad she helped you have some fun!!
Be well,
Kim

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The Queen's Lace
Jean Apfelbeck
Easiest dress buying experience!

I was dreading buying a mother of the bride dress as I was worried that it would take me a long time to find a dress for the October wedding that I liked, was flattering, and comfortable. However, after listening to what kind of wedding it was and what I liked and disliked, the consultant picked 5 dresses. I tried on my favorite first and it was perfect! I bought the first one I tried on - the whole experience took a half an hour. I adore the dress and and will post a picture after the wedding. Highly recommend!

Jean,
Thank you! We love what you picked and are so glad we helped make it easy for you. Thank you for trusting us! We can't wait to see the picture!! All the best with the remainder of the planning!
Be well,
Kim

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The Queen's Lace
Samantha Highley
Wonderful Experience

I couldn't have asked for a better experience. Everyone was thoughtful and kind. I chose a dress I wouldn't have picked for myself and I love it! So thankful for the vast knowledge and experience that was shared with me to help me find the perfect Mother of the Bride dress!

Samantha,
Thank you! We are so happy you were pleased! We love what you chose and look forward to seeing a picture from the wedding! All the best with the remainder of the planning.
Be well,
Kim

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The Queen's Lace
Brenda Verhoff
Amazing Place for Dresses

This place was absolutely amazing. Found the perfect MOB dress for my daughters wedding in September. Everyone was so nice. They listened to what I wanted and were able to find the dress that I loved. I am telling everyone I know to go here first. They will love it.

Brenda,
Thank you for the review and the support! We love what we do and want to help as many women as possible! Please send us a picture from the wedding. All the best with the remainder of the planning!
Be well,
Kim

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The Queen's Lace
Liz Hornback
Best Experience

I have gone to a few other "bridal" stores as well as retail stores but have never had the amount of attention that they gave when I walked in. Everyone was very nice, understanding and helpful. It definitely is a no judgment place. I am a plus size MOB and found an amazing dress for my daughters' wedding next year. It made me feel beautiful.
Definitely recommend.

Liz,
Thank you so much! We loved working with you and agree you are beautiful! Please send us a picture from the wedding. All the best with the remainder of the planning!!
Be well,
Kim

Queen for a day!

Samantha made this the best experience ever! I do not make decisions quickly but knew right away this was my dress. I started to tear up when I tried on the one I chose… this was what I had been looking for, the dress that made me feel like the mother of the bride, not a dress that just looked “ok” on me. Thank you so much!!❤️ I have already recommended to friends!!

Hello! You are beautiful and Samantha loved working with you! Please send us a picture from the wedding. All the best with the remainder of the planning.
Be well,
Kim

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The Queen's Lace
Heather McGee
A wonderful experience!

I thoroughly enjoyed my shopping experience at The Queen’s Lace! Jenny was a joy to work with, choosing many colors and styles of dresses for me to try on, many of which I would not have considered on my own. I’m looking forward to my next visit!

Heather,
Thank you so much for the review! We love showing moms things that are different than they thought. Jenny loved working with you and is ready for your next visit!!
Be well,
Kim

Best service and selection!!

I can’t say enough about how glad I am that I found The Queen’s Lace before my daughter’s wedding! Their selection is far superior to anything I could find online or in the other bridal shops, and Kim made the shopppng experience comfortable and even fun! I received so many wonderful compliments on my dress all wedding night long. I can’t wait to come back for another dress when my son gets engaged!

Hello and thank you! I am so glad you had a great time and found the perfect dress. I loved working with you!! We will be here for your son's wedding when you are ready! For now, get some rest :)! We love that the wedding went well and you were beautiful.
All the best!
Be well,
Kim

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The Queen's Lace
Patricia Barfield-Vazquez
Perfect Experience

I just knew my Mother of the Bride's dress would be here and it was! From the moment my friend and I walked thought the door we felt welcomed. Sharon and staff were so attentive and supportive- this was the perfect shopping experience and I found the most beautiful gown for my daughter's destination wedding! I will be posting pictures after the big day! I am telling everyone I know in Lexington, KY to hit I75-N and head to the Queens Lace for the perfect shopping experience!

Patricia,
Thank you for making the trip! About 40% of our customers are not from Cincinnati and have told us the trip is definitely worth it. We are so glad that was the case for you as well! We love that you and your friend had a great time and that you found the perfect dress. We cannot wait to see pictures after the big day. Enjoy the rest of the planning!
Be well,
Kim

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The Queen's Lace
Jennifer Wright-Hatfield
A day to remember

So thankful for The Queen’s Lace and staff for making my Mother of the Bride shopping memorable, relaxing, and so enjoyable. The professional and beautiful ladies that assisted me are amazing! I would highly recommend that all MoBs shop here for their special dress!

Jennifer,
Thank you! I love that you called this 'a dya to remember'. We love making moments. That is what we are about. Finding a dress is great, but creating a moment in the wedding process that you enjoy and remember is why we do what we do. We apprecaite you!
Be well,
Kim

Wonderful Dress Shopping Experience for Me and My Daughter

Kim was amazing to work with during my dress shopping appointment at Queen's Lace. She made me and my daughter feel both welcome and comfortable. Kim learned first about my daughter's wedding plans and my dress selection criteria and immediately made wonderful suggestions to enable us to relax and feel comfortable trying on a variety of dress styles, colors, etc. She read the energy and enthusiasm we had for each dress that I tried on enabling me to make a confident dress choice to wear to my daughter's wedding by the end of our appointment. Such a joyful and productive appointment - felt like we were shopping with a highly knowledgeable and trusted friend. I highly recommend Kim and Queen's Lace.

Julie,
Thank you! I truly enjoyed spending time with you and your daughter and love what you chose. I am thrilled you were able to relax and find the perfect dress. Thank you for trusting me! All the best with the remainder of the planning and please send us a picture from the wedding!!
Be well,
Kim

Excellence defined!

Jenny was excellent to work with! She really listened to our preferences, but also made perfect, appropriate suggestions. Thank you, Jenny (and Kim!) for helping to make this a wonderful, welcoming shopping experience for the MOB and GrandMOB!

Thank you! It was great to see you and your mom again! Jenny and I loved working with you both and agree you found the perfect dresses. Please send us a picture from the wedding. We love multiple generations of Queen's Lace moms! All the best with the remainder of the planning.
Be well,
Kim

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The Queen's Lace
Amy Hills
Best Place for Moms

Joanne was amazing. She listened to what styles I like and helped me to choose the right look. It was a fun and easy experience and not tough like I thought it might be. I found a perfect dress for our daughter's wedding and feel so comfortable in it. Thanks for a great experience and a beautiful dress.

Amy,
We are so thrilled you are happy! Joanne loved working with you and agrees your dress is PERFECT! Thank you for trusting us. Please send us a picture from the wedding. All the best with the remainder of the planning!
Be well,
Kim

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The Queen's Lace
Ann Culbertson
Great experience

Sharon was so helpful and made the experience so fun and easy!! So glad my daughter, friends and I went. Found the perfect dress for her wedding at the aquarium this fall. Thank you Sharon and Queens Lace!!

Ann,
Thank you! Sharon loved working with you. An aquarium wedding sounds amazing. All the best with the remainder of the planning. We wish you all the best. Please send us a picture!
Be well,
Kim

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The Queen's Lace
Debbie L Garrison
Great experience!

I am the MOG and brought my mom with me for grandmother dresses. We had such a nice experience and the ladies helping were just amazing! Walked out with two happy customers and two beautiful gowns!

Debbie,
Thank you! You and your mom are beautiful inside and out and Sharon loved working with you. We appreciate your thoughts and wish you all the best with the remainder of the planning. Please send us a picture from the wedding!
Be well,
Kim

Good Store for Moms - But You Need To Know

Well, I just got an email from The Queen's Lace and they apologized for what I went thru. I didn't think to call them during my alteration process because I was told the Sale was Final!
The asked for my home address and will REIMBURSE me for the Cost of the Dress that I bought there! They have completely Redeemed Themselves!!! I am happy with their response...

Thank you for giving us the opportunity to make it right. Your experience is nothing that we want to happen. We truly want to make moms happy. We wish you all the best with the remainder of the planning and are so glad you found a dress you love.
Be well,
Kim

Good Store for Moms - But You Need To Know!!!

The Day after Christmas, December 26, 2023 my daughter and I shopped at The Queen's Lace. My daughter is getting married on July 20, 2024 in California. I tried on several dresses and picked one that I liked a Long Navy Blue Dress with a "Star Burst" of beading across the top/bodice front & back including the 3/4 sleeves. They do tell you that all the dresses are European Sizes which are very large to start with and you buy off the rack no ordering or returning once you walk out the door. I paid over $700.00. I took the dress to have it altered by a neighbor that does this as a business. First off, at the store when they fit you they use big clips from the back to make the dress fit and look good on you. I found out later, you don't alter from the back, you alter on the sides of the dress where the seams are! Then my neighbor found a 1" Hole and a 3" Snag in the fabric on the back, half way down the dress. I didn't see it at the time in the store, but I am sure the Sales Lady knew it was there! Lastly, my neighbor found that a lot of beading was missing and other beading was hanging loosely. After my neighbor De-construstred the dress & 3 fittings later we decided to donate this $700.00 dress to "Kenzie's Closet" where Prom Dresses are available to girls of all sizes that can't afford dresses. I went to Dillards on June, 2024, they have a department for Women's Formal Dresses. Found a lovely long Navy Blue Dress with appliques and beading on the bodice and sleeves, Size 16W. Fits like a glove!! They even matched the price from Macy's which was $90.00 cheaper on the same dress that I had printed out from their web site, so I paid $225.00!!! Queen's Lace is a Lovely Store, but be aware of what you are buying, look the dress over closely and be prepared that there will be several fittings for their dresses (they don't do fittings-they give you a list of people who do alterations that you pay for!)

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The Queen's Lace
Julie Alcott
Queens Lace

Sara was very helpful and took very good care of me while finding the perfect dress. Thank you for a positive experience.

Julie,
Thank you for the review! Sara loved working with you and agrees you found the perfect dress. All the best with the planning and please send us pictures!
Be well,
Kim